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Donagh Kiernan Tenego Partnering NSC Campus Mahon Cork, Ireland

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More on Focussing on the Right Metrics

In running a business there are a number of stakeholders including Customers, Staff, Suppliers, Shareholders and Government Agencies.

What makes it all work is getting the balance right:

Deliver value and good service to your clients

Making a profit from delivering good service to your clients

Reward and develop your staff to maintain a motivated and focussed team while achieving return on investment

Seek value and good service from your suppliers while achieving return on investment

Deliver on business goals to meet or beat shareholders expectations to continue to grow the value of the company

Deliver on expectations of those supporting you and your business on the road to success.

This list is not quite in the right order, but the measurements are interrelated and a balance should be sought.

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