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Donagh Kiernan
Tenego Partnering
NSC Campus
Mahon
Cork, Ireland

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So, what is your partnering strategy?

So, what is your Partnering Strategy? 

Feature artice from our September newsletter 

There are many things to think about when you’re considering how your business can build effective strategic partnerships, sales channels or sales-side partnerships of any kind.

So if partners can play or are playing a part in your business growth, there a quite a number of fundamentals that will makes the whole process work more seamlessly and effectively generating sales for your business.

So we ask the two core questions in life, business and building partnerships; what do you want and how are you going to get it?

 

What are your main drivers for seeking partners?

You might instantly jump to “it is always about Growing Revenues”. And yes of course it is, but do consider your business goals.

Which of the following is your priority?

a) meeting strategic long term targets thus increasing the potential of the company, as you are fund raising, selling the company OR planning for larger growth next year

b) meeting this year’s sales targets while entering a new market, region or sector, and expanding your market

The trade-off is timing and the size of the ultimate revenue to be gained.

For example, do you want a Strategic Partnership with Oracle or do you want to partner with Oracle’s regional System Integrator partners? If successful, which would likely bring your company faster revenue and which would bring you longer term larger revenue?

 

What do you expect from a partner, what capabilities should they have?

It all depends on what you are selling in products and/or services, what you need to sell into your target market and how a mutual beneficial relationship can be formed.

How much do you expect the partner to do? In the defined business process to sell, deliver and support your product what will your partner take responsibility for?

How are the responsibilities split across Lead Generation, Lead Qualification, Sales, Pre-sales, Upfront Consulting, Product Implementation, Configuration and Integration, Customisations, Support and Account Management?

How do you assess the partners’ capabilities across the process and step in to support them, help them improve or do they not measure up?

At what step in the business process are your partners having problems? Where are the bottlenecks and the barriers?

How will you find out? What are the lines of communication between the companies? Is there a point of contact at CEO or Division Head for Strategic issues, at Marketing and Sales, Pre-sales, Consulting, Product Delivery, Support etc?

Need I state, that solving your partners’ challenges in selling your products makes you money. The cost of solving these challenges is another issue.

 

Are you seeking to grow your sales in your current active geographies and sectors to compliment your direct sales OR new sectors or geographies?

In growing your sales in your current markets then you need to be clear about how your partner will co-exist with your sales team. Are your sales people going to be competing with the partners or how are clear lines of responsibilities drawn? Basically, if an sales opportunity arises who is the Lead handed to the sales guy or the partner? Are certain types of Leads given to the partner and others given the direct sales team?

In growing into new sectors or geographies firstly, I won’t suggest doing both at the same time. As a client and friend put it, “go the path of least unknowns”. Is it easier to expand into a new industry sector in an existing region OR into an existing industry sector in a new region?

Either way you need to understand how the target sector or region is different from your current sector or region:

Will the Value Proposition be different? ie: Will customers value the same things as your existing customers or why might it be different

Will your Competitive Advantage be different? You will likely have different competitors in the new market, if so, will your ability to beat off these competitors change. This is a big challenge for Service Companies. If you are used to winning business in your current market because you are local and in the market, then how will this travel internationally and sell through partners. The answer is in how specialised your service is and not how local it is.

 

What type of partner best fits your business?

Do you want more sales leads and how qualified do these leads need to be?

Do you want more of a certain type of customer, then what types of companies have good business relationships with this type of customer?

In determining the type of partner that best fits, much depends on your current business objectives.

To tease out all the partner type options, at Maidsfield, we build the Market Ecosystem to review the structure of your target market and the relationships with your target customer from the point of view of the need you solve. From this it becomes very clear on what type of partners can help you meet your business objectives. A review of the capabilities of the partner types then narrows down what type will deliver best to meet your needs.

 

There are many more questions and much depends on the answers to the above and whether you have a product or service business.

There is plenty to discuss here, at a later date. If this interests you then do feel free to contact us to discuss further.

Why not subscribe to our monthly newsletter, “The Partnering Line” via our website homepage here.

Donagh

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Date: September 10, 2010 | Filed under: Business Development, Partners and Alliances, Sales and Marketing

Your Business Process and Your Sales Partners


The CEO’s Job in a growing organisation:

In building your company, as the leader in your organisation, it is your job to architect your company. This means enabling your business to learn what works, putting a process in place and improving the process, while structuring to scale your business. As your business process begins to work, from marketing, sales through to delivery, support and product development you step back to put talented people in place for this process to work without your constant involvement. Then as CEO you focus on where to best use your skills to continually build the organisation, depending on your skills of course.

What does the Process look like?

Your business process will be some variation of the following, depending on what works for your business:
1) Lead Generation - finding the right type of customers
2) Lead Qualification - do they really have the need, that I solve
3) Sales – convince them we’re the company to solve the need
4) Delivery - solve it
5) Support - make sure it continues to solve the need
6) Product Development (based on Market Feedback) - learn and get better all the time

NOW, how can Partner drive my company’s Sales?

The following diagram shows the high-level sales process with some examples of partner types to help drive your sales process:


SO How do I make it work for my company:

1) Understand what you really want
2) Prioritise the Partner Types, according to who can be most effective in meeting my needs
3) Then find the Partner companies that best-fit your needs

These are just some of the areas discussed in the Maidsfield Partnering Workshops. Click here for More Information.

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Galway Partnering Workshop – Wednesday March 24th – HPSU Skillnet

(10 Companies Only)

HPSU Skillnet will host a full day workshop on the Commercial Value of Partnering on Wednesday, 24th March 2010. In order to grow a technology business internationally, corporate partnerships are an essential element. These partnerships help broaden the company’s market access and grow revenues. Business managers/owners need to understand partnering strategies, how to identify partners, the dynamics of successful partner relationships and the varied types of partners that can operate in generating revenues for a business. These are all critical and vital to succeed in selling through corporate partnerships.

This workshop will provide participants with an overview of partnering as well as demonstrating the commercial added value of engaging in a partnering strategy. The workshop will also touch on some of the tools and methodologies to use when considering a partnering strategy.

Profile: Donagh is the founder and Managing Director of Maidsfield Associates, providing business development and partnering consultancy for globally focused technology companies. With almost twenty years in technology development, sales and business management Donagh has been operating his own businesses since 1994. Donagh’s first business, Vistech Software, was featured in Deloitte & Touche Ireland’s Technology FAST 50 for three consecutive years.

Target Participants: The programme is suitable for CEOs and Senior Managers of young or established hardware or software technology product, software-as-a-service and specialist service businesses. It is expected that participating companies are already selling their products or services in the market, whether domestically or internationally.
Programme Summary: The programme consists of a full day workshop and a follow-up 1-to-1 next day meeting (1.5 hours) with each participating company to assist in partnering strategies and implementation plans.

Session 1 Partnerships Fundamentals
Partnering Introduction and Stories, The Partnering Objective, Business Readiness to Partner, Partnering in a SaaS Business, Business Models and Pricing
Session 2 Partnering Strategy – Workshop
Partnering Objective Workshop, Selecting Your Partner Types – The Market Ecosystem Approach, Devising Your Market Ecosystem – Breakout Session, Reviewing the partner types in the Ecosystem
Session 3 Partner Management (a)
The Business Flow – Capabilities and Responsibilities, Partner Recruitment & Partner Fit, Partnering into new Industry Regions, Partnering into new Industry Sectors
Session 4 Partner Management (b)
Multi-Level Relationships, Management & Reporting, Agreements – Heads of Terms – Commercials, Mixing Models – Partner types and Direct Sales, Building your Partner Programme

TO BOOK: Please email Gert O’Rourke – gorourke@hpsuskillnet.com

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