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Donagh Kiernan
Tenego Partnering
NSC Campus
Mahon
Cork, Ireland

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More on Focussing on the Right Metrics

In running a business there are a number of stakeholders including Customers, Staff, Suppliers, Shareholders and Government Agencies.

What makes it all work is getting the balance right:

  • Deliver value and good service to your clients
  • Making a profit from delivering good service to your clients
  • Reward and develop your staff to maintain a motivated and focussed team while achieving return on investment
  • Seek value and good service from your suppliers while achieving return on investment
  • Deliver on business goals to meet or beat shareholders expectations to continue to grow the value of the company
  • Deliver on expectations of those supporting you and your business on the road to success.
  • This list is not quite in the right order, but the measurements are interrelated and a balance should be sought.

    Share
    Date: January 26, 2007 | Filed under: Business Development, Good Business Principles

    Focus On The Right Metrics

    We are driven or motivated by many things.

    Have many times had you felt really good after a very satisfying days work only to ask yourself “What have I achieved today to put more cash in my bank?” Then you realise that you were happy for the wrong reasons.

    We all love appreciation and are proud of ourselves when we do a good job. Your shareholders and/or employers are happy when you’re happy but they’re happier when you’re making money for the company.

    Many people enter their companies or themselves for awards and seek to gain press time when it offers no value to their company’s objectives at all. So why do the do it?

    They’re not all wrong reasons, but they may not be valid company reasons.

    When you feel good about how you are progressing, then ask yourself is it reflected or recognised in how you are measured in your job?

    There’s a saying: “Tell how I’m measured and I’ll tell you how I act?”

    Share
    Date: January 25, 2007 | Filed under: Good Business Principles

    Toshiba Tecra M7 Tablet PC – a lifesaver

    I had some initial troubles with dirt under the screen surface of my new Tecra. O’Neill IT replaced it promptly and I am very happy with my choice of machine.

    I bought the Toshiba Tecra M7 Tablet PC because of supposedly productivity improvements and I’m simply an early adopter buyer.

    Over the past week flying around the US, I got work completed in confined spaces on airplanes. I wouldn’t have had the room or the time otherwise to complete a time critical document. I am getting better at manipulating documents and writing in Tablet mode. The battery life was almost 3 hours. I do need to get a Toshiba Slice Expansion battery.

    Share
    Date: January 25, 2007 | Filed under: Business Development
     
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